Introduction, user eligibility, liability, IP and governing law.
1.1 Introduction
Welcome to Genericart Medicine Pvt. Ltd. (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your access to and use of our website https://ecommerce.genericartmedicine.com (“Platform”) and any related services, features, or content provided by us. By using or accessing our Platform, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
1.2 Eligibility
You must be at least 18 years old to use our Platform. By using our services, you confirm that you meet this age requirement and are legally capable of entering into a binding contract under Indian law.
1.3 Use of Platform
- Use the Platform only for lawful purposes.
- Do not engage in fraudulent, abusive, or illegal activity.
- Do not copy, modify, or distribute our content without authorization.
- Do not attempt unauthorized access to the Platform or related systems.
1.4 Account Registration
You may be required to create an account to access certain services. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We are not liable for any loss or damage resulting from unauthorized access to your account.
1.5 Product Information & Pricing
We strive to ensure product information, pricing, and availability are accurate. However, prices, descriptions, and availability are subject to change without prior notice. In case of errors, we reserve the right to correct inaccuracies or cancel affected orders.
1.6 Payments
All payments on our Platform are processed securely through Razorpay, our authorized payment gateway partner. By placing an order, you agree to provide accurate payment information and authorize Razorpay to process your transaction.
1.7 Limitation of Liability
To the fullest extent permitted by law, Genericart Medicine Pvt. Ltd. is not liable for any indirect, incidental, or consequential damages arising from the use of our Platform or products. Our total liability shall not exceed the total amount paid by you for the order in question.
1.8 Intellectual Property
All materials — logos, text, product images, and software — are owned by Genericart Medicine Pvt. Ltd. and protected under Indian copyright and trademark laws. You may not use, reproduce, or distribute our intellectual property without written consent.
1.9 Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.
1.10 Changes to Terms
We may update or revise these Terms periodically without prior notice. By continuing to use our Platform after changes are posted, you agree to the updated Terms.